Skip to main content
by learnformula
search
For Business
Team license & compliance management
For Higher Education
Academic partnerships
For Government Agencies
Government training solutions
For Instructors & Course Creators
Teach on our marketplace
Become a Sponsor
Reach professionals where they learn
Log inStart 7-Day Free TrialStart Free TrialStart Free Trial
search
  1. Courses
  2. /Leadership
  3. /Facilitation

5-step Method for 5 CRITICAL Leadership Conversations

Work Feels Good Leadership Success Series

Created byTom Morin
BeginnerUpdated Mar 16, 2021

What You'll Learn

  • check_circleLearn a practical and effective method for having critical leadership conversations
  • check_circleBuild essential leadership skills to advance your career and build your business
  • check_circleConnect with your team members and contribute to their wellbeing
  • check_circleExcel in high-risk situations when time is limited

About This Course

As a leader, your job is to inspire your team to accomplish your organization's goals. And, you inspire your team by building trust and credibility. But, one way you'll erode that trust and credibility is by not being good enough at having critical leadership conversations.

In this course, you'll learn a practical and effective method for having, what are often, difficult and uncomfortable conversations. Those conversations are:

· Communicating change · Providing direct support · Resolving conflict · Improving performance · Acknowledging contribution

Although these conversations are critical, they don't need to be complex or time-consuming. Applying the 5-step method that you'll learn in this course will make you more comfortable and effective at having these conversations, and it will save you time.

The 5-step method for the 5 critical leadership conversations has helped leaders across North America engage their teams and be their best when it matters most. And, the 5-step method is equally effective regardless of whether you're having the conversation in-person or online.

In this professionally produced course, you'll watch your instructor demonstrate the 5-step method and provide real-life leadership examples and experience. We've also included a course guide that's loaded with helpful tools that you can download and start using right away.

Although leadership takes time, you know how important it is to take time to improve your leadership skills. The 5-step method for the 5 critical leadership conversations is an essential tool in your leadership toolbox.

This course takes approximately 80 to 90 minutes to complete. The course has of 14 video modules, 2 short quizzes, and a downloadable guide in .pdf format. Once you complete the course, you’ll be able to download your certificate.

Course Content

14 activities • 14 videos • duration: 1h 7m

remove
Meet your instructor-Part11 videos • 1 min
  • videocamMeet your instructor: Tom Morin
    Duration 1:52
add
About this course and downloading your guide-Part11 videos • 3 min
add
Overview of the 5 critical leadership conversations-Part11 videos • 1 quiz • 6 min
add
Why have a method?-Part11 videos • 5 min
add
The 5-step method for critical leadership conversations-Part11 videos • 10 min
add
Overview of the 5-steps table-Part11 videos • 2 min
add
Applying the 5 steps to communicating change-Part11 videos • 5 min
add
Applying the 5 steps to providing direct support-Part11 videos • 6 min
add
Applying the 5 steps to resolving conflict-Part11 videos • 6 min
add
Applying the 5 steps to improving performance-Part11 videos • 5 min
add
Applying the 5 steps to acknowledging contribution-Part11 videos • 4 min
add
When NOT to use the 5-step method-Part11 videos • 2 min
add
Preparing for the 5 critical leadership conversations-Part11 videos • 1 quiz • 5 min
add
More courses from Work Feels Good-Part11 videos • 1 min

Your Instructor

Tom Morin

Founder of Work Feels Good

menu_book1 courses
star51 reviews

Tom Morin is the founder and owner of Work Feels Good. The goal of all Work Feels Good courses is to provide practical and effective leadership and workplace skills that you can begin applying right after you've finished the course. At Work Feels Good, we also believe you should learn from experienced leaders. After decades of experience as a leader in the military and in large corporations, Tom Morin began helping other leaders do their best when it matters most, create thriving organizations, and build fulfilling and sustainable careers. Tom Morin is an inspiring and engaging speaker, consultant, and coach, and he is the Author of Your Best Work: Create the Working Life That's Right for You. Along with delivering keynote presentations and training to a range of audiences, Tom provides leadership development and change management consulting services to corporate clients throughout North America. Tom Morin has completed graduate studies in the social sciences and researched various topics in leadership and organizational behaviour. He also completed graduate studies in executive coaching, and completed various certifications in adult education, human resources, and organizational change management. Tom maintains part-time teaching roles at Mount Royal University and Royal Roads University, where he is also a recipient of the University Founders’ Award. To learn more about Tom Morin, please go to workfeelsgood.com.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.5 out of 5
Student's Choice
51 reviews
  • SY
    Sherry Y.
    starstarstarstarstar

    Tools are attached and instruction is easy to follow. It would be very useful for a new team leader.

  • MA
    Michael A.
    starstarstarstarstar

    Very well-structured delivery aligned with the documentation provided.

  • KV
    Krishnan V V.
    starstarstarstarstar

    I think I can put to use the knowledge I gained from this presentation, this is really awesome!

  • JZ
    john z.
    starstarstarstarstar

    good course

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

You May Also Like

  • Ethics: Business Ethics

    2026 Ethics and Corporate Compliance

    starRated5.0out of 5,(523 reviews)
    2 CPD hrs
  • Finance: Budgeting & Financial Forecasting

    Critical Skills for CFOs & Controllers: Budgeting & Forecasting Strategies for Today’s World

    starRated5.0out of 5,(108 reviews)
    2.5 CPD hrs
  • Accounting & Tax: Technology for Accountants

    Claude Fundamentals for Accountants (2026 Update)

    starRated5.0out of 5,(610 reviews)
    2.5 CPD hrs