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  2. /Communication
  3. /Negotiation And Influencing

Advanced Negotiation Skills

In this course, you will learn how to handle tough client objections along with understanding the decision making process of your clients.

Created byTyra Hendrickson, CPA
AdvancedUpdated Oct 29, 2021
Advanced Negotiation Skills

What You'll Learn

  • check_circleHow to remain calm when facing objections
  • check_circleHow to uncover the prospect's real objection
  • check_circleLearn who is involved in the decision-making process
  • check_circleLearn how different personality play different roles in negotiations

About This Course

Newly Updated An accountant's negotiation skills can make the difference in receiving the deserved fees or constantly discounting rates to win business. In this course, you will learn two of the most important advanced strategies of negotiation:

  1. How to hand tough client objections
  2. How to navigate the decision-making process After learning these two skills, you will be better prepared to negotiate with confidence and command the appropriate fees for your work.

Field of Study: Communications and Marketing

Course Content

4 activities • 9 videos • duration: 1h 6m

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Handling Tough Client Objections-Part14 videos • 33 min
  • videocam1 - Introduction to Objections
    Duration 9:06
  • videocam2 - LAER Method
    Duration 12:53
  • videocam3 - Meeting Objections
    Duration 5:42
  • videocam4 - Closing Objections
    Duration 5:46
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Navigating The Closing Process-Part15 videos • 33 min
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Review Questions-Part11 quiz
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Final Exam-Part11 quiz

Your Instructor

Tyra Hendrickson, CPA

CPA and Sales Evangelist

menu_book18 courses
star897 reviews

Ty is a CPA with almost 20 years of experience in both public accounting and sales. Ty worked as an accountant at firms ranging from small to large prior to moving into the accounting technology sector successfully building sales training programs for both Wolters Kluwer and Bloomberg BNA. Working in different areas of the accounting industry, Ty recognized that sales and business development skills are a necessary part of the job of a CPA, but also the most underserved in terms of skill development and training. Ty’s passion is to provide the tools necessary for accountants to not only be successful, but also enjoy business development. Ty has a Bachelor’s degree in Accountancy from Transylvania University in Lexington, KY.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.4 out of 5
Student's Choice
291 reviews
  • SM
    Scott M.
    starstarstarstarstar

    Long for the amount of content

  • MS
    Mike S.
    starstarstarstarstar

    While heavily sales oriented, it is presented in a way that I can see the processes being useful for me as an independent consultant as well. There are times that I have to sell my solutions or even myself and services. The presenter is straight forward and presents in a very relatable way.

  • AS
    AFZAL S.
    starstarstarstarstar

    It was new for me and frankly speaking I will have to revisit the subject to learn more for it appears to be very practical.

  • SG
    Scott G.
    starstarstarstarstar

    I enjoyed the course content but the transition from section to section was not very good.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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