Empower Yourself by Mastering Assertiveness
Are you tired of holding back in conversations?
Are you fed up with people taking advantage of you?
Perhaps you find it difficult to remain composed when someone frustrates you.
If you don’t speak up for yourself, refuse to make decisions, or let others dictate your actions, people start to view you as a bit of a pushover, or someone who lacks confidence; neither of these is advantageous, especially in the workplace.
Often, it’s easier for you to swallow your feelings, shout at someone, or give them the silent treatment. But assertiveness is a much better strategy.
We’ve all had moments when we’ve failed to speak up for ourselves and said “yes” when we wanted to say no.
No matter how confident you are, most of us wonder if perhaps we couldn’t be just a bit more assertive in certain situations.
Luckily, assertiveness is a learned ability. It’s learned through practice.
Whatever your reasons for wanting to become more assertive, in this course you can explore basic skills and strategies to improve your assertiveness and develop your emotional intelligence.
4 activities • 21 videos • duration: 57m
Emotional Intelligence Coach, Trainer and Facilitator
Hi. I'm Robin Hills , Doctor of Advanced Studies - Psychology ( honors causa ). It is my intention to provide you with the best on-line courses based around emotional intelligence in business. I am not teaching any other types of course as I am a specialist in emotional intelligence, and it is the focus of my business. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology. My articles and papers on resilience have been published in international books and journals. My company is Ei4Change (Emotional Intelligence 4 Change). We are recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes by the Institute of Leadership and Management. I deliver workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India. I am the author of - The Authority Guide to Emotional Resilience (published May 2016)- The Authority Guide to Behaviour in Business - 2nd Edition (published January 2025). Both are available on Amazon. Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you. I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.
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Useful course. Came away with a clear idea of how to be assertive
I loved this course. I watched at the perfect time to hear the much needed explanation of types of behaviour and clear examples of language to use to be assertive. Thank you for this great course!
i liked it
I try to be respectful of others rights and responsibilities. I support my staff and encourage them to voice their thoughts and ideas in a respectful manner to me and other staff. I have also had some staff that feel their opinions and thoughts are the only valid ones. We have had communications and training on the rights and responsibilities.
