About this course

As meetings, events and teams move to virtual and operate remotely, it can be challenging to have real human connection -- something we all need to work at our best, and to be fully engaged! Unexpected conversations and synchronicities happen all the time when we meet in person, but are often rare in the virtual world. We are here to show you that IT IS possible to foster real human connection in virtual meetings!

In i-Human: How to Create Real Human Connection in Virtual Meetings, we will guide you through a series of modules to help you create virtual meetings that foster human connection and lead to increased commitment to teamwork, more spontaneous solutions to persistent problems and improved engagement at all meetings.

What you will learn?
Discover best practices for the first 10 minutes of any virtual meeting
Learn how to make the most of the 2D platform
Know how to design a virtual meeting agenda with humans in mind
Gain clarity on the what, when, how and why of breakout rooms
Access Neolé’s recommended icebreaker questions that are certain to spark engagement and foster deeper connections.
Skills Covered
1 hour on-demand video
Certificate of completion
Beginner level
No prerequisites
No preparation required
1 year access


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Browse course content
9 Video
1 hours
Section 1. Introduction-Part1
6m 25s
Section 2. The Power of First Impressions-Part1
The Power of First Impressions: Best practices leading up to a virtual meeting
4m 41s
The Power of First Impressions: The first ten minutes of your meeting
5m 52s
Section 3. Making the Most of the 2D Platform-Part1
Making the Most of the 2D Platform
13m 26s
Section 4. How to Design the Agenda with Humans in Mind-Part1
How to Design the Agenda with Humans in Mind
13m 8s
Section 5. Connecting in Small Groups-Part1
Connecting in Small Groups: Best practices for breakout sessions
10m 30s
Connecting in small groups: Types of questions that lead to human connection
6m 35s
Section 6. A New Beginning-Part1
A New Beginning
2m 35s
Bonus Q&A
11m 21s
Learn from the best
Ginny Santos / INSTRUCTOR
Engagement Facilitator, Creativity & Innovation Trainer, and Coach

At parties and events, Ginny’s the quiet person in the corner — but when it comes to training and coaching, she is jumping out of her seat, cheering your journey to success. Ginny combines her expertise in Change Leadership, Creative Problem Solving (CPS), Nutrition Science and Solution Focused Coaching to guide brilliant people towards personal success. Ginny is the CEO at NeOle Inc., where she designs and facilitates stakeholder engagement sessions with anywhere from 10 to 1000 participants. As an Associate Professor at Wilfrid Laurier University, Ginny helps Executive MBA students develop their creative thinking and problem solving skills. A life-long learner, Ginny is dedicated to providing clients with the latest and most relevant knowledge from multiple disciplines, with most of her focus on behavioural sciences, neuroscience, positive psychology, and health sciences. Ginny has a B.A. in Political Science and Peace & Conflict Studies and a Master’s of Science in Creativity and Change Leadership. She is certified in Creative Problem Solving, Solution-Focused Coaching, STORMZ facilitation & training, Productive Thinking, and FourSight and has a certificate in Nutrition Science from Stanford University’s Center for Health Education. Originally from Spain, Ginny is an entrepreneurial mother, a soccer coach, a digital geek and an enthusiastic dancer in her kitchen.

Tony Esteves / AUTHOR
International facilitator, virtual event producer, and Solution-focused coach

International facilitator, virtual event producer, and Solution-Focused coach, Tony Esteves is passionate about creating human connection. He is the author of “Talk2MorePeople: Change Your Life by Meeting People” and holds a B.A. in Communication Studies. He loves revealing to folks that research has proven having healthy, quality relationships in mid-life can predict a longer, healthier later-life. When not facilitating or managing virtual events or coaching people to reach their full potential, Tony can be found playing in the beautiful Canadian Rocky Mountains where he lives or performing in the circus. Visit to join the adventure.