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Bridging the Generational Gap

Understanding the generational diversity within our organization and teams to improve communication and unlock creative potential

Created byGarth Sheriff
IntermediateUpdated Jun 25, 2026

What You'll Learn

  • check_circleDefining the different generational categories within the workplace
  • check_circleUnderstanding the major events and influences for each generation
  • check_circleUnderstanding common misconceptions among each generation
  • check_circleApplying specific tools to increase our understanding and communication across our diverse generational team members

About This Course

In today’s multigenerational workplace, understanding the unique perspectives and values of different age groups is crucial—especially in the fields of accounting and finance. This course is tailored for professionals looking to bridge generational gaps and improve team dynamics. You'll explore current research on Baby Boomers, Generation X, Millennials, Generation Z, and the emerging Generation Alpha to uncover both real and perceived differences.

Through practical tools and insights, you’ll learn how to foster stronger communication, reduce conflicts, and boost collaboration across generations. Whether you're leading a team or contributing to one, this course will equip you with strategies to build more inclusive, innovative, and productive working relationships.

Course Content

6 activities • 6 videos • duration: 1h 14m

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Introduction-Part11 videos • 11 min
  • videocamIntroduction
    Duration 11:11
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Understanding Generations-Part11 videos • 17 min
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Understanding Generations: Generation Z and Alpha-Part11 videos • 5 min
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Understanding Generations: 1980, 1995 and 2010-Part11 videos • 10 min
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Generational Stereotypes-Part11 videos • 20 min
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Bridging the Generational Gap-Part11 videos • 10 min

Your Instructor

Garth Sheriff

Founder of Sheriff Consulting

menu_book43 courses
star13,339 reviews

I am the founder of Sheriff Consulting which specializes in the development and delivery of accounting, auditing and foundational skill courses and workshops. Teaching and working with professionals in diverse and dynamic learning environments has been my passion and experience for over 10 years. As a qualified Canadian Chartered Professional Accountant (CPA, CA) and U.S. Certified Public Accountant (CPA), I work with finance and accounting professionals in both the U.S. and Canada to meet their training and development needs. My goal has always been to create an engaging and interactive learning environment. To help my own path of continual improvement in achieving this goal, I have also received training and worked as a professional actor. I am a member of ACTRA (the Alliance of Canadian Cinema, Television and Radio Artists) and a graduate in improvisation from the Second City Training Centre. http://sheriffconsulting.com/

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.5 out of 5
Student's Choice
50 reviews
  • CP
    Colette P.
    starstarstarstarstar

    I really enjoy listening to this instructor.

  • DG
    Denise G.
    starstarstarstarstar

    Very interesting!

  • LD
    Linda D.
    starstarstarstarstar

    Interesting topic, relevant in workplace

  • CT
    Catherine T.
    starstarstarstarstar

    Fascinating and useful!

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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