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Courses/Human Resources/Team Building & Management

Building a Better Team: Being a Better Manager

Stop guessing what makes a great leader—use data-driven insights to build high-performing, engaged teams.

Created byDavid Petersworkspace_premium
4.9
(13 reviews)
BeginnerUpdated Apr 16, 2026
Building a Better Team: Being a Better Manager

What You'll Learn

check_circleIdentify the attributes of a good manager according to research and surveys.
check_circleRecognize ways to increase employee engagement in the workplace.
check_circleRecall techniques to build relationships and increase engagement in a case study scenario.
check_circleAnalyze and resolve common challenges with problem employees using documented, fair processes.
check_circleAlign individual employee goals with organizational strategy to improve retention and performance.

About This Course

When stepping into a leadership role in the accounting profession, many practitioners are surprised to see how their job shifts from less about analysis and more about people. In many ways, accounting skills take a backseat to the ability to build a positive culture and increase engagement. In this course, we will utilize research and survey results to help identify the qualities of a top manager. We will use case studies to identify how leadership skills may be used in real-life situations to build a better company culture.

The curriculum examines the intersection of personal leadership growth and team development, covering vital concepts such as fostering mutual trust, navigating complex workplace conflicts, mastering the art of delegation, and empowering employees. Professionals at all levels will gain a comprehensive understanding of how their daily management habits, emotional intelligence, and communication styles directly impact overall team morale and productivity, providing the foundational insights needed to forge a stronger, more resilient workforce.

Who Should Attend:

CPAs in management roles who are looking to improve their company culture and their teams

Your Instructor

David Peters
David Peters

CPA, CFP, CLU, CPCU, MST, MBA

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star1,872 reviews

David Peters is the Founder and Owner of Peters Professional Education in Richmond, VA. He is registered with the U.S. Securities and Exchange Commission (SEC) as an Investment Advisor Representative (IAR) with Peters Financial LLC. He brings over 20 years of experience in financial services, including three years in the hedge fund industry and six years in insurance. David was the first Chief Financial Officer of Compare.com, where he served for more than three years. He holds four master’s degrees, contributes frequently to professional publications, and is a nationally recognized CPE instructor and discussion leader for Surgent seminars and a former instructor for Don Farmer. David received the AICPA Outstanding Facilitator Award in 2021, 2023, and 2024 as well as Surgent's Outstanding Discussion Leader awards in 2019 and 2022. He also co-authored the Virginia CPA Ethics course in 2018, 2019, and 2020, which is a requirement for all CPAs licensed in Virginia. Through Peters Professional Education, David is the author and instructor for over 125 recorded on-demand CPE courses and leads private trainings, in-person tax seminars, and quarterly live tax update webinars. His areas of instruction include accounting, finance, insurance, financial planning, and ethics, and he regularly teaches professionals across the United States.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.9
Student's Choice
13 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.