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Change Resistance - What accountants need to know

Understanding the high cost of organizational change failure & gaining insights on actions that often lead to resistance to the change objective or change process used.

Created byDr. Ross Wirth
IntermediateUpdated Apr 12, 2025

What You'll Learn

  • check_circleUnderstand why change efforts often fail.
  • check_circleRecognize the signs of change resistance early.
  • check_circleLearn key strategies to reduce resistance.
  • check_circleSupport change leaders with financial insights.
  • check_circleIdentify the cost impacts of failed change.
  • check_circleStrengthen alignment between operations and outcomes.

About This Course

Organizational change has evolved from occasional initiatives into the continuous management of a Portfolio of Change. Yet most managers—and accountants—have received little formal training in change methodology, leading to high failure rates, particularly in large-scale change efforts. While consultants may be brought in, their involvement is typically short-term and costly, leaving internal teams to absorb the long-term impact of change missteps. For accountants, this often means watching from the sidelines as the financial costs of failed change and low productivity pile up.

This course provides critical insights into the root causes of change resistance and how to address them proactively. Designed specifically for accounting professionals, it empowers you to identify early signs of misalignment and equip change leaders with strategies to reduce resistance before it leads to failure. By bridging the gap between financial oversight and operational change, you'll add strategic value to your organization and help drive more effective outcomes.

Course Content

1 activity • 18 videos • duration: 2h 35m

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he Essentials for Managing Change Resistance-Part118 videos • 2.6 hours
  • videocamIntroduction to change resistance
    Duration 3:44
  • videocamTeaching approached used in this course and Course Learning Objectives
    Duration 4:00
  • videocamCost of Resistance - How much is Organizational Change Resistance costing your organization in lost opportunity, low productivity, management time, etc.
    Duration 5:08
  • videocamDefining Change Resistance - How change resistance can be understood at a high level - All Change is Personal.
    Duration 10:14
  • videocamChange Resistance – Multiple Points of Leverage - Change Resistance is not a one-size-fits-all problem.
    Duration 14:57
  • videocamSelf-inflicted Change Resistance - Sometimes, Change Leaders are their own worst enemy.
    Duration 11:47
  • videocamHow Change Resistance is Demonstrated - Change Resistance can be demonstrated in an infinite number of ways, unique to each organization and change proposed.
    Duration 8:46
  • videocamReasons why people resist - The reasons people generally resist organizational change can be tied to loss of something, learning anxiety, cultural pressures, or personal factors.
    Duration 9:47
  • videocamDeeper Understanding of Change Resistance - Moves beyond how Change Resistance is demonstrated through behavior to the six unconscious (psychological) factors
    Duration 12:44
  • videocamAccidental Triggers of Resistance - Routine management actions can accidentally trigger change resistance, an added challenge for Change Management.
    Duration 10:38
  • videocamChange Resistance Transition Models – Moving people past resistance - Four models of how people move through Organizational Change Acceptance.
    Duration 9:38
  • videocamEnduring Change Resistance – Pathway to Failure - This lecture discusses the first four responses that Change Managers can take when encountering resistance.
    Duration 8:28
  • videocamResistance Mitigation – Anticipating reasons for resistance - This lecture completes the six approaches for dealing with organizational change resistance.
    Duration 9:27
  • videocamBenefiting from Change Resistance - Contrary to what many people believe, change resistance offers many benefits.
    Duration 4:44
  • videocamA New Path to Overcoming Resistance - rethinking resistance by separating what is said from the behavior exhibited. This shift in mindset moves to active engagement.
    Duration 10:11
  • videocamSummary – Understanding Change Resistance - This is the first of two summaries - examining the effectiveness of the possible approaches to managing change resistance.
    Duration 6:08
  • videocamSummary – Mitigating Change Resistance - The second summary focuses on the mitigation of organizational change resistance. This is a "not to be missed" lecture.
    Duration 10:54
  • videocamKnowing What You Don't Know - What more do you need to know about organizational change to help your organization from going down the wrong path?
    Duration 4:16

Your Instructor

Dr. Ross Wirth

Consultant & Online Course Developer

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star107 reviews

Delivering simple, easy-to-apply tools and resources for organizational change, designed for managers needing a quick, cost-effective path toward organizational improvement without having to spend a great deal of time studying or hiring a consultant. Dr. Ross Wirth develops online courses and consults in the areas of organizational change and strategic leadership. Previously, he served as the Dean of the College of Business and Program Chair for Business Administration at Franklin University. Earlier, Dr. Wirth worked 32 years in international oil and gas where he served in many management positions, often involved in strategic & operational planning, business development, performance management, and organizational change initiatives. Over his career, functional leadership spanned IT, retail & wholesale marketing, supply & logistics, corporate planning, and human resources. Dr. Wirth earned an MBA from New Mexico State University, and a Ph.D. in Applied Management and Decision Science with a specialization in Leadership and Organizational Change from Walden University.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.5 out of 5
Student's Choice
23 reviews

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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