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Courses/Leadership/Conflict Management

Coaching Workplace Bullies & Abrasive Leaders

In this course you will learn why abrasive people act the way they do (hint it's not because they are evil psychopaths) and how to make them stop with a tried and true method that really works.

Created byCatherine Mattice Zundel
4.7
(32 reviews)
IntermediateUpdated Jun 20, 2020
Coaching Workplace Bullies & Abrasive Leaders

What You'll Learn

check_circleIdentify abrasive leader behaviors.
check_circleUnderstand bully motivations.
check_circleAnalyze the TAD dynamic.
check_circleAddress bullying as a performance issue.
check_circleImplement intervention strategies.
check_circleUtilize the Boss Whispering method.

About This Course

Workplace bullies and abrasive leaders create environments of fear, erode morale, and significantly impact productivity. This course, "Coaching Workplace Bullies & Abrasive Leaders," equips you with a profound understanding and practical strategies to effectively address these challenging dynamics.

You will learn to:

  • Deconstruct the true nature of workplace bullying, including its often misunderstood roots in perceived incompetence and anxiety.
  • Identify specific abrasive behaviors, from aggressive communication to subtle manipulation, and understand their costly impact on individuals and organizational functioning.
  • Implement a proven three-step intervention framework to compel behavioral change: making abrasive leaders see their impact, fostering their care to change through clear consequences, and providing the necessary help.
  • Master the "Boss Whispering" coaching methodology, a unique action-research approach designed to cultivate empathy and insight, transforming abrasive conduct into effective leadership.

Transform your workplace by turning detrimental behaviors into opportunities for growth and fostering a more respectful, productive environment.

Your Instructor

Catherine Mattice Zundel
Catherine Mattice Zundel
menu_book2 courses
star72 reviews

The founder of Civility Partners, Catherine Mattice Zundel, MA, SPHR, SHRM-SCP, is a Strategic HR Consultant who assists organizations in building positive cultures through HR practices. Catherine is a widely recognized thought-leader in HR, and she is passionate about employers’ responsibility to create the opportunity and environment for employees to thrive - it shows in her sheer number of conferences and publications. She has appeared on/in NPR, CNN, USA Today, Time.com and more as an expert, she has published articles in a wide variety of venues, and was a regular contributor to Forbes.com. Catherine’s award-winning first book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” She’s since written two more books, and is a LinkedIn Learning course author.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.7
Student's Choice
32 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.