Learn about emotional competence, building rapport, networking skills and how to make a powerful impression anywhere, any time.
This course will give you insights, skills and strategies to become an effective communicator and build credibility with your team, management and clients. Psychologist Eve Ash, together with Peter Quarry, provide four excellent videos with review questions.
DEVELOPING EMOTIONAL INTELLIGENCE Learn what is is and the four key areas you need to master: Emotional self-awareness; Emotional self-control; Understanding others' emotions and Social skills. HOW TO MAKE A 5 STAR IMPRESSION Deliver politeness and courtesy , have knowledge and information and reveal your achievements. Show enthusiasm and motivation and be prepared to state your beliefs and values 10 POWERFUL NETWORKING SKILLS Learn key skills for how to develop from being a passive networker, into an active networker and even a proactive networker. 6 WAYS TO BUILD RAPPORT Learn useful ways for creating a bond and connection - regardless of your job. Learn why rapport is necessary, the blocks to building rapport and how to master six skills to build rapport.
4 activities • 4 videos • duration: 1h 2m
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
Good course & examples!
Good course & examples!
I found this course had a slightly different take to other communication courses I have taken and I quite enjoyed it. I found the presenters to be relatable and they seemed to get right to the point of the discussion. It was easy to stay engaged in the full conversation.
Good build on topic with 4 specialized sections; great lists for each of the sections to try out; back and forth interview style good idea but a little forced or unnatural at times with the butt in comments.
