Compassionate leaders are essential in today’s workplaces. Leaders also need to manage and motivate their people and ensure a psychologically safe workplace with an ethical and fair culture. In this course we cover three sections: • SECTION 1: 4 Essentials for Compassionate Leadership • SECTION 2: 4 Paths to a Psychologically Safe Workplace • SECTION 3: People Skills to Manage and Motivate Your People • SECTION 4: Ethical Behavior and Fair Culture Section 1: 4 Essentials for Compassionate Leadership Compassionate leaders are not just driven by the bottom line or making people work harder. They care about their team's emotional and life needs and recognize that happier employees create a positive ripple effect that improves the bottom line. Companies with engaged staff perform twice as well as those whose staff feel unvalued and uncared for. Compassionate leaders are perceived as strong and competent. Their employees are more loyal. You will learn from psychologists Eve Ash and Peter Quarry, that to be a compassionate leader you need to: • Understand compassionate leadership • Show compassion to yourself • Really understand others • Develop the skill of empathy Section 2: 4 Paths to a Psychologically Safe Workplace Safety at work includes psychological as well as physical safety. A psychologically safe organization is one where people feel safe to speak up, point out problems and tell the truth. In this video, you will gain an understanding of what is psychological safety and why it is important, and explore the paths to developing a psychologically safe workplace. You will learn from psychologists Eve Ash and Peter Quarry to: • Assess your workplace. • Provide the right leadership. • Take care of virtual teams. • Monitor threats to psychological safety. Section 3: People Skills to Manage and Motivate Your People A recent Gallup study found that managers affect virtually every part of a team's success: their productivity, quality of work, innovation, commitment and perseverance, well-being, and safety. While managers don't actually need to be psychologists, they do need to be able to deal with a range of personalities. You will see two video clips: Managers Need People Skills and Motivating Your People In these videos, psychologists Peter Quarry and Eve Ash advise how managers can bring out the best in their teams. You will learn to: • Assess different people's learning and supervision needs and respond flexibly. • Recognize people's achievements and give constructive feedback. • Reduce stress by prioritizing and delegating workloads and encouraging exercise. Section 4: Ethical Behavior and Fair Culture Many companies already use codes of compliance, but increasingly, consciously ethical companies are outperforming their competitors. It's thought this is because people are happier working for such companies and also because they attract greater brand loyalty in line with personal values. Every business needs standards and principles for acceptable professional behaviors to enable teams to operate effectively and cohesively. Ethical behaviors need to be demonstrated from the top down. All staff and managers must be responsible for the consequences of their actions. Unethical behavior can damage your organization’s reputation and even risk lives (e.g. unethical medical actions). We need ethical workplaces, but do we always know when someone is behaving unethically? In the video clips Ethics at Work and Set Ground Rules for Integrity, psychologists Peter Quarry and Eve Ash discuss the importance of ethical behavior at work and you will learn to: • Set ground rules for improved integrity. • Clarify with your team the organization's expectations and rules for integrity. • ‘Walk their talk’ in terms of ethical behaviors and less wasted resources. • Clarify when, how, and to whom, to report concerns about unethical behavior. Discrimination, unconscious biases, and microaggressions can all have a detrimental impact on a person’s health and well-being. While workplace discrimination is illegal in many countries, complaints continue to be lodged on the basis of perceived or actual discriminatory treatment. Everyone should know their legal rights and obligations in terms of discrimination. You will see two video clips: Understand Discrimination at Work and Choose Without being Discriminatory In these videos psychologists, Peter Quarry and Eve Ash explain what discrimination is and how to prevent it, for example by choosing people on the basis of their merit, capabilities, and emotional skills. You will learn how discrimination in the workplace can be prevented: • Seek a diverse pool of candidates. • Treat candidates and employees consistently and fairly. • Accommodate people who require adjustments. • Ensure up-to-date company policies on discrimination. • Everyone should know their legal rights and obligations. • Provide training on preventing discrimination, harassment, bullying, microaggressions and unconscious biases. • Learn steps to take if you are being discriminated against. The final video in this section and course is FAIR Culture. In this video psychologist Eve Ash explains what it means to have a FAIR workplace culture: • Friendly • Accepting • Impartial • Respectful A fair culture benefits all workers. People’s well-being is a priority. It is equitable and free of discrimination or harassment. Respect for others is encouraged and everyone feels secure. In a FAIR work environment, everyone is encouraged to grow and succeed – both professionally and personally.