Inevitable Part of Work Life
Do you feel distracted, anxious, or frustrated when facing conflict with coworkers or your boss? Or are you a manager navigating tension between team members? Conflict at work is inevitable—but how it’s managed makes all the difference. Left unaddressed, conflict can drain morale and productivity. When handled well, it can lead to stronger relationships, improved communication, and a healthier workplace culture.
This course will equip you with the tools to recognize, navigate, and resolve conflict effectively—whether you’re directly involved or managing it as a leader. You’ll learn how to stay grounded in difficult conversations, reduce emotional reactivity, and turn tension into productive dialogue. By the end, you'll feel more confident in transforming conflict into opportunities for growth and collaboration.
professional speakers, trainers, and coaches
Joeel and Natalie Rivera are professional speakers, trainers, and coaches. Their mission is to provide tools that empower people to ignite their dreams, unleash their potential and fulfill their purpose. Through their company, Transformation Services, Inc., they provide digital content publishing, online courses, and life coach training programs that act as a catalyst for personal empowerment. Joeel is a former psychology professor with a Master’s Degree in Counseling and Education and is currently completing his dissertation for his Ph.D. in Psychology, with an emphasis on happiness. Using the science of psychology and human potential, they train leading edge entrepreneurs, leaders, life coaches, and individuals how to master the power of their mind and create their destiny. They are serial entrepreneurs who challenge and inspire others to take their power back through self-employment as INDIEpreneurs, (self-employed freedom junkies). Between the two of them, they’ve started over a dozen businesses, from photography to a non-profit teen coaching center, and from an import business to a holistic virtual office. They became INFOpreneurs in 2014 when they fully transitioned their print magazine into digital format because they found they could reach an exponential, worldwide market at a fraction of the time and cost. They closed their physical offices and began converting their in-person workshops and speeches into information products and online courses. Then, in 2015 they received a proverbial “kick in the pants” to go “all-in” when Joeel fell ill after traveling overseas. Unable to leave the house, they continued reach and inspire their market by creating 50 online courses in only 2 years, including digitizing their popular life coach training programs and certifications. Today, they have served 300,000+ students from 195 countries. Visit http://www.transformationacademy.com
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
