An excellent opportunity for users to build and develop their communication skills to listen and respond and communicate effectively in a wide range of situations.

This engaging course will provide an excellent opportunity for users to build and develop their communication skills to listen and respond and communicate effectively in a wide range of situations.
This is a course designed to help develop skills for clear and effective communication. Learn how to project positively, listen and respect others, and be clear and engaging. Listen supportively by clarifying, reflecting, advising with care and probing. Boost your emotional intelligence through self-awareness, managing feelings, and communicating and connecting with others. Learn the power of open and honest communication, collaborative relationships and resolving conflict productively from real cases. Learn to be assertive with your boss instead of passive or aggressive. Relationships can positively or negatively affect work performance and job satisfaction. Good relationships are essential for success at work. They can lead to greater recognition in your job and improved personal motivation. In this course you will learn about: • The essentials of communicating effectively • The skills for listening actively to become an outstanding listener • An approach to responding thoughtfully • How to boost your emotional intelligence • Developing open communication and teamwork • Building relationships with your team and with clients • Being assertive with your boss

Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.