Decode the nonverbal signals of the digital world to build trust, clarity, and influence in your remote workplace.

In today's hybrid and digital-first environments, a simple period at the end of a message, a delayed email reply, or the choice of an emoji can speak louder than words. This course explores the nuanced world of modern interactions, focusing on how traditional physical cues have evolved into digital body language. It delves into the hidden meanings behind digital signals, examining how punctuation, response times, platform choices, and video call etiquette shape interpersonal dynamics.
The material covers the psychological, cultural, and generational factors that influence how digital messages are interpreted and frequently misunderstood. Through a comprehensive overview of modern communication channels, the course highlights the hidden context of virtual interactions, offering a deeper understanding of how to navigate ambiguity, reduce friction, and foster clearer, more empathetic connections in an increasingly screen-mediated landscape.

Audit Smarter, not Harder - with Elizabeth and Audie the Internal Otteror!
Elizabeth McDowell, CPA, CIA has over 20 years of audit experience and is the founder of Audit Forward, an innovative internal audit consulting and training firm. Elizabeth is passionate about advancing and advocating for the internal audit profession and was recognized as one of the 2023 Internal Audit Beacons by Richard Chambers. Elizabeth makes auditing and training fun (no, really!) with the help of her mascot, Audie the Internal Otteror. Elizabeth’s most recent industry experience was at Achieve, where she was Sr. Director, Audit Strategy; prior to that, she held internal audit leadership roles at Elevations Credit Union, Fidelity Investments, and Xcel Energy after first starting her career at Ernst & Young.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.