Master both verbal and nonverbal cues to build clear, confident communication. Learn to align what you say with how you say it, enhancing understanding and impact in every interaction.
Unlock the power of clear and confident interactions with "Effective Communication in Action: Verbal & Nonverbal Skills." This course is your guide to mastering one of today's most vital workplace skills, transforming how you connect with others.
You'll gain a deeper understanding of verbal and nonverbal communication, learning how to align what you say with how you say it for maximum impact. Reflect on your own communication style—whether you're a Relator, Director, Analyzer, or Socializer—and discover how to adapt your approach for greater clarity and understanding. Explore the profound influence of nonverbal cues like voice, facial expressions, eye contact, body language, and even silence.
Through engaging activities and a compelling case study, you'll learn to:
By the end of this course, you'll be equipped with actionable tools to enhance your communication effectiveness, foster mutual understanding, and confidently navigate any interaction. Start your journey to becoming a more intentional and impactful communicator today.
L&D Consultant | Training for Courageous, Human-Centered Workplaces
Christina E. Mitchell, Ph.D., is a leadership, professional development, and learning expert dedicated to building equitable, reflective, and psychologically safe work environments. With a focus on professional and organizational learning and development, she creates accessible training solutions for HR teams, mission-driven organizations, and organizational educators. Known for her deep listening, inclusive frameworks, and ability to make complex topics practical and actionable.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
