In this course, you will learn how to listen the way top leaders do. Listening well is a key skill in a variety of professional contexts.

Effective listening is a critical skill for strong leadership, yet many struggle to listen fully and attentively. This course is designed to help emerging leaders, creative entrepreneurs, and small business owners overcome common listening barriers and develop the ability to listen with empathy, clarity, and purpose.
Through a blend of practical explanations, relatable examples, and real-time practice exercises, you’ll learn how to meet client needs, connect with your team, and collaborate more effectively. No prior experience or resources are required—just a willingness to grow into a more attentive and impactful communicator.

Professor, Speaker, Consultant
For over 15 years, Alex (Ph.D.) has been teaching, writing, and speaking about communication and leadership. He is especially interested in equipping emerging leaders with the skills they need to lead their teams to the next level of excellence. He believes that good communication and leadership change lives. He also has a growing Youtube channel on the same topic. He teaches college full-time in the beautiful state of New York.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.