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Effectively Leading Challenging Personalities

Effectively Leading Challenging Personalities.

Created byI4PL Billing
IntermediateUpdated Aug 27, 2020

What You'll Learn

  • check_circleAnalyze the psychological underpinnings of workplace personalities and their impact on team dynamics.
  • check_circleDevelop tailored strategies to manage and lead challenging personalities effectively.
  • check_circleEnhance emotional intelligence and communication skills to foster productive conversations.
  • check_circleApply conflict resolution techniques to address workplace disagreements constructively.

About This Course

Effectively leading challenging personalities - 10% of the population is statistically “more difficult” to deal with. This course will provide insight on where these personalities come from, the impact they can have and how to manage in the workplace.

Course Content

1 activity • 1 videos • duration: 1h 14m

remove
Section 11 videos • 1.2 hours
  • videocamRecorded Webinar - Effectively Leading Challenging Personalities
    Duration 74:32

Your Instructor

I4PL Billing

menu_book96 courses
star1,656 reviews

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.5 out of 5
Student's Choice
20 reviews
  • LP
    Laurie P.
    starstarstarstarstar

    Super funny and engaging. Wish I could actually see the person rather than just the slides because of how he interacted with the audience.

  • CS
    Carolyn S.
    starstarstarstarstar

    Engaging presentation. Interesting content. Easy to listen to. Would have appreciated seeing the presenter as well as the slides, and to be able to print off a copy of the slides to use for note taking during the presentation.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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