In this course you will learn how to improve communication, set manageable expectations, and write professional emails.
This course offers simple yet powerful tips for effective client management that are easy to apply in everyday work. While many strategies may seem like common sense—such as setting expectations early—they are often overlooked, and it's the small details that can significantly impact client relationships.
Participants will also learn how to enhance the professionalism of their emails and improve communication with clients, customers, and colleagues. These practical skills will help build stronger relationships and foster trust in any professional setting.
4 activities • 23 videos • duration: 1h 13m
Entrepreneurs and Online Educators
Derrick and Jennah have been business owners and online educators since 2008; they teach business development, graphic design, productivity, writing, client management, and other topics to more than 110,000 students across multiple platforms.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
