Learn how to lead and manage effective change by aligning people through emotional engagement.

“The only constant in life is change” Heraclitus (Greek philosopher of Ephesus, 500 BC)
We all face change every day – whether it is a simple change in the weather, a change to our work schedule, or changes in our family life.
This only constant in life, the only thing we can be sure will happen, affects everyone and everybody deals with change differently. If you can create awareness of the way you respond to life events and organisational change and manage your emotional response to the event you're well on your way to effectively managing change. Emotional intelligence consists of a range of fundamental skills that allow you to confidently respond to people and changing situations.
Managing the way you respond to events and your ability to communicate effectively is essential for leaders of organisational change and for managing personal change. It's not what happens that matters but how you and others respond to change that really counts.
Being emotionally intelligent is the underlying structure that underpins and supports effective responses to events, people and change. In the workplace and in our personal lives being emotionally intelligent is an essential component to building resilience for mental health and successfully managing change.
The ability to quickly and easily adapt to change is often a competitive advantage for a leader. Emotionally intelligent leaders and managers are also able to help others manage difficult change.
This course has been designed to explore the role of emotional intelligence in change looking at change at the personal and organisational level. It explores working with emotional needs through conscious choices fundamental to effective change.
Changing the way that you work with your emotions is not easy. This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then you are not going to get it right all the time!! Emotional intelligence is about improving performance, engagement and well being in a sustainable way, so that it sticks.
The course covers
The course contains narrated videos, activities and some fun material to download.
Completing this course, you will be able to
All videos are recorded in HD 1080p. All PDFs are Section 508 / ADA Accessibility compliant.

Emotional Intelligence Coach, Trainer and Facilitator
Hi. I'm Robin Hills , Doctor of Advanced Studies - Psychology ( honors causa ). It is my intention to provide you with the best on-line courses based around emotional intelligence in business. I am not teaching any other types of course as I am a specialist in emotional intelligence, and it is the focus of my business. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience. My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities. I’m a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology. My articles and papers on resilience have been published in international books and journals. My company is Ei4Change (Emotional Intelligence 4 Change). We are recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusing on emotional intelligence, positive psychology and neuroscience in the workplace. Our emotional intelligence programmes by the Institute of Leadership and Management. I deliver workshops at global emotional intelligence and neuroscience conferences. These have been held at Harvard University, at University of Manchester, in Cape Town, the Middle East and India. I am the author of - The Authority Guide to Emotional Resilience (published May 2016)- The Authority Guide to Behaviour in Business - 2nd Edition (published January 2025). Both are available on Amazon. Teaching emotional intelligence skills is a challenge at the best of times so these courses require you to take some ACTION and put into practice what you have learnt. I am here to support and guide you. I hope you enjoy working to develop your resilience and your emotional intelligence and I look forward to working with you.
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