Learn skills to prevent, identify and confidently confront bullying and harassment at work.
Around 30% of people experience bullying and harassment in the workplace. Peter Quarry and Eve Ash discuss how it is defined, how it impacts on health and safety, why some people target others, and the difference between unpleasantness and bullying. Learn tips to recognize when bullying and harassment occur, the actions that should be taken and companies’ responsibilities for creating safe work environments.
Create policies to define bullying and harassment and provide training so that everyone knows when a line has been crossed. A safe workplace is the paramount objective. Bullying can spread in the office and affect everyone. It can destroy people's morale and affect their performance at work. Every workplace should have a policy that forbids bullying at any level, and rules that everyone understands.
Bullying happens in many workplaces but that does not make it okay. Bullying should not be ignored and it should not be excused. It is unacceptable and it is illegal. When a colleague or a manager gives us poor feedback, disparages our efforts, or simply ignores us, we can feel disempowered. Feeling disempowered can cause resentment and even conflict, and people stop doing their best work. Learn to empower staff with clear goals and direction and honest feedback that is constructive and supportive.
#MeToo abuses are still occurring every day. Retired police detective Colin McLaren and psychologist Eve Ash discuss the importance of having strong safety policies as well as reducing vulnerability through refusing and reporting unwanted advances. It is okay and wise to say no to working alone with someone out of regular hours or in a remote location.
Bullying occurs at all levels. Sadhana Smiles explains to Eve Ash various forms including undermining, texts, emails and phone calls, and how to foster a 'Zero Tolerance' approach to bullying. Learn to discuss and respond to bullying, implement training and documentation, and uncover facts to help inform the need to take action.
Once this course is completed, you will have learned strategies for recognizing and handling bullying in your workplace, whether you are managing a bullying incident, you have been bullied yourself or you want to prevent bullying. You will learn to implement a 'Zero Tolerance Policy' in your workplace.
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
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