A practical guide to increasing your EQ
Success in today’s workplace demands more than technical expertise—it requires strong soft skills, and at the heart of these skills is Emotional Intelligence (EQ). This course is designed to help you understand, develop, and apply EQ to enhance your communication, leadership, collaboration, and overall effectiveness in any professional setting.
You’ll begin by learning what emotional intelligence is, how it functions, and why it matters. Then, through clear, practical steps, you'll discover how to strengthen your EQ with actionable strategies for self-awareness, emotional regulation, empathy, and relationship management. Whether you're a team member or a leader, this course will help you elevate your soft skills from everyday to extraordinary.
A past CEO, CIO and CTO, Roelf's graduate education is in the psychology of the workplace. He has managed, directly and indirectly, thousands of professionals over the course of his career. A soft skill expert, he now creates training courses for next level soft skills. He and his staff have recruited and hired countless professionals, at all levels from individual contributor to C-Level Executive. He has written extensively on hiring, organizational change, information technology, and interpersonal interaction at work. Many of his writings are available on the Internet. He also leads an active workplace investigations organization.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
