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Getting Started with Business Improvement

The 3 laws of Improvement and Unleashing the power of your people for improvement

Created byRoss Maynard
IntermediateUpdated Apr 29, 2025

What You'll Learn

  • check_circleUnderstand the Three Laws of Improvement and how to apply them.
  • check_circleLearn simple, practical steps to begin improving processes.
  • check_circleEngage employees in the improvement process effectively.
  • check_circleCreate time and space for teams to focus on problem-solving.
  • check_circleQuantify and communicate the financial benefits of improvement.
  • check_circleBuild a foundation for long-term, people-driven change.

About This Course

Getting started with business improvement can feel overwhelming, with countless methodologies and jargon to navigate. But improvement doesn't have to be complicated. This course introduces The Three Laws of Improvement — simple, powerful principles that provide a clear path for initiating improvement efforts in any organization. You'll learn how to take the first steps in driving positive change using a straightforward, people-focused approach.

A key focus of the course is unleashing the power of your people — because the most effective improvements happen when teams are engaged and empowered. You’ll also learn how to overcome one of the biggest challenges: making time for improvement work. By the end of the course, you’ll know how to quantify the financial benefits of improvement efforts, justify the investment of time, and confidently begin your improvement journey.

Course Content

1 activity • 1 videos • duration: 1h 2m

remove
Section 11 videos • 1 hour
  • videocamThe Three Laws of Improvement Audio 160719
    Duration 62:08

Your Instructor

Ross Maynard

Business author and consultant, specialising in performance measurement and improvement

menu_book63 courses
star3,909 reviews

I am a Fellow of the Chartered Institute of Management Accountants in the UK and work as an author of business courses and a process improvement consultant. I have over 30 years' experience and live near Stirling in Scotland, with my wife, daughter and Cocker Spaniel. I aim to make my courses accessible and understandable. My courses focus on business topics including KPIs, performance measurement, approaches to business improvement, Agile and Lean. I hope you enjoy my courses.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.4 out of 5
Student's Choice
13 reviews
  • CE
    CATHERINE E.
    starstarstarstarstar

    a comprehensive review of the approach to process improvement in the timeframe allotted

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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