This course provides knowledge and insight to fast-track your ability to more effectively communicate increasing your value.

Today’s professionals must have rock-solid verbal communication skills to effectively provide organizational input, propose new ideas, recommend needed solutions, and more. Without them, ineffective communication skills can easily lead to costly loss of time, operational errors, and even slights to one’s professional reputation.
This course is designed for professionals who want to become more effective at verbally sharing input and feedback with peers, management, and other stakeholders. I teach practical knowledge to improve and fortify your ability to speak with clarity, confidence, and consideration for others. I explain, in simple terms, the communication process, share proven skills for effective verbal communication, and provide invaluable insight to take your abilities further.
You identify the communication framework to ground your dialog process understanding. This vital information reveals the invisible landscape of elements making verbal communication a challenge. With this illuminating perspective, you discover essential knowledge to tackle everyday challenges in the communication process. This fortifies your ability to navigate the process and improves the accuracy of sending your intended message increasing your verbal efficacy. Then, I teach you how to recognize common communication pitfalls and provide remedies to build your assurance improving your dialog skills. Finally, to round out the course, we explore more insightful tips and ways to boost your verbal communication awareness and overall acumen.
This course provides the knowledge and insight to fast-track your ability to be a more effective verbal communicator increasing your value to others, elevating your professional profile while sharpening your competitive advantage.

Soft Skills Coach
I’m a CPA and seasoned career business analyst, applications developer, and project management professional with 25 years of progressive experience. Over my career, I’ve moved between employee and consulting roles providing a unique dual-sided perspective. I understand what it’s like to be an employee who wants to maximize their contribution and advance, as well as, a consultant who must be adept at engendering customer value using tools and experience. Today as an IT professional, I continue to competently use a variety of tools to promote customer value. However, technical skills are not enough; My career exposure has taught me a myriad of soft skills to effectively manage projects, facilitate meetings, present information, communicate verbally/in-writing, and lead teams of professionals. I now want to share my knowledge and experience with other professionals who seek to fortify their skills and sharpen their competitive advantage.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.