Unlock Effective Conflict Resolution with Behavioral Science! Discover how to respond to conflicts while maintaining your composure and professionalism in this enlightening program.
Transform your conflict resolution skills with this empowering 1-hour course that blends behavioral science with humanistic philosophy to help you handle disagreements confidently, compassionately, and effectively. Led by Jennifer Hancock, acclaimed author and founder of Humanist Learning Systems, this course provides you with practical, science-backed techniques to de-escalate conflicts and resolve the root issues—without the stress, fear, or drama.
You’ll gain powerful insights into how your behavior influences others, how to stand your ground with grace, and how compassion can be your most effective conflict resolution tool. Whether in the workplace or personal life, this course equips you to become a role model for respectful, assertive communication and sustainable problem-solving.
2 activities • 11 videos • duration: 59m
Jennifer Hancock is the author of several books and founder of Humanist Learning Systems. She is considered one of the top speakers and writers in the world of Humanism today and specializes in programs involving applied behavioral techniques focusing primarily on how to stop bullying and harassment using science. Her insights on how to combine philosophy and science to help solve our problems more effectively have helped countless people all over the world.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
Overall course was good, but it was not the best match for CPA professionals . the examples were for the basic life, but not for a business world, dealership example was an entry level solution of the problem. The tribal thinking is not always work when a client is upset , and it is a financial question in the horizon- such as penalty, tax owing , dissolving of the business. And sometimes you are the part of organization that caused the problem, so to say the client is not upset at you , is not recognition that you are not a part of collective responsibility, which it can be a part of your organization service , and the client has to get the results , which is in a way reinforcing the bad behavior which is a part of a mistake you or organization made. We see cranky clients as the part of their lifestyle in a business world. We have to make sure we solve the problem and keep the client
Great course that is backed up by science.
