Use Delegation to Multiply your Effectiveness, Build Team Resilience, and Increase Motivation in your Team
I was once a manager myself, so I understand the challenge of getting the best out of your team—balancing motivation, skill development, and time management while juggling your own growing list of responsibilities. One of the biggest shifts in this transition is learning how to delegate effectively. It’s not just about handing off tasks—it’s about doing so with confidence, knowing things will get done right.
By the end of this course, you’ll have the skills and mindset needed to delegate with clarity, structure, and trust. You’ll learn when to delegate, how to match tasks to the right people, and how to follow up without micromanaging. Whether you're a new supervisor or an experienced manager looking to sharpen your approach, this course will help you free up your time while empowering your team.
1 activity • 32 videos • duration: 1h 51m
Business Trainer, Author and Speaker
Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.
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This was a good match for me as a manager. Lots of good tips and helping break the barriers to delegating.
I learned the difference between delegation and allocation before and the three states of ego when communicating during a delegation exercise will help me immensely. I deal with a staff member who is constantly in a "Parent State" and it creates friction between her and any staff member who tries to be "Adult", with exception to the owners of our company. This course offered just enough information and advice for my everyday work as well as provide insight on what further information (more courses) I can research. Thank-you.
