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How to Hold People Accountable

Proven Strategies to Get Results

Created byPatricia Thompson, PhD
IntermediateUpdated Apr 12, 2025

What You'll Learn

  • check_circleHow to diagnose the root causes of under-performance
  • check_circleHow to do a self-check and tweak your leadership style to improve your results
  • check_circleA step-by-step guide to having difficult conversations
  • check_circleUseful and practical tips for providing feedback
  • check_circleHow to manage your emotions during stressful conversations

About This Course

Are you a manager who struggles to hold people accountable, dreads addressing performance issues, or avoids difficult conversations altogether? You’re not alone—and you’re in the right place. This course is designed to help leaders like you take a deep breath and step into those challenging situations with confidence and clarity. Accountability doesn’t have to be uncomfortable when you have the right tools.

In this course, you’ll learn proven best practices for fostering accountability in your team. From clear expectations to effective follow-through, you’ll develop communication strategies that make tough conversations easier and performance management more effective. Walk away with the skills and confidence to lead with fairness, strength, and consistency.

Course Content

1 activity • 10 videos • duration: 58m

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Videos-Part110 videos • 58 min
  • videocamLesson 1 - Introduction
    Duration 1:58
  • videocamLesson 2 - What is Accountability
    Duration 3:48
  • videocamLesson 3 - Use Delegation Best Practices
    Duration 3:32
  • videocamLesson 4 - Determine the Root Cause
    Duration 7:40
  • videocamLesson 5 - Employee Factors
    Duration 6:13
  • videocamLesson 6 - Tips for Providing Feedback
    Duration 9:37
  • videocamLesson 7 - Having the Conversation
    Duration 9:03
  • videocamLesson 8 - Handling Behavioral Problems
    Duration 5:33
  • videocamLesson 9 - Managing Your Emotions
    Duration 9:14
  • videocamLesson 10 - Final Words
    Duration 1:42

Your Instructor

Patricia Thompson, PhD

Corporate Psychologist, Life Coach, and Author of The Consummate Leader

menu_book4 courses
star251 reviews

I am Dr. Patricia Thompson, and I’m a corporate psychologist, coach, and author who has been working with motivated clients to help them uncover their strengths, find purpose in their life and work, and achieve their goals for over a decade. As a clinically trained psychologist who has worked in corporations, clinics, counseling centers, and hospitals, I know that our personal and professional lives are intertwined. So, I take a holistic approach to helping you to get the results you want in your life. With a blend of science, psychology, experience, and spirituality, our work together will transform your life.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.6 out of 5
Student's Choice
129 reviews
  • SA
    Srikanth A.
    starstarstarstarstar

    Highly useful course! Very important - and not easy - topic. Well presented!

  • AL
    Anne L.
    starstarstarstarstar

    This course provided useful tips and information that I can apply in my role.

  • VR
    Valerie R.
    starstarstarstarstar

    Excellent facilitator. Provided great examples!

  • MN
    Maria N.
    starstarstarstarstar

    This course will help me to put the new learned skill into action.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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