By Speaking with Persuasion, not Abrasion.

This course provides professionals with proven knowledge, practical skills, and examples of speech that increase influence in business interactions.
This course shares the essential elements needed to lay a solid foundation to build influence. From concept to example, we teach critical knowledge to leverage power, must-know methods that create impact, and techniques to deliver them easily and confidently. To round out the course, we cover common missteps to avoid while providing practical speaking methods, helping you maximize each opportunity.
This course provides vital insight into the building blocks of influence and how to use them to create leverage through verbal interactions while promoting your professional value.

Soft Skills Coach
I’m a CPA and seasoned career business analyst, applications developer, and project management professional with 25 years of progressive experience. Over my career, I’ve moved between employee and consulting roles providing a unique dual-sided perspective. I understand what it’s like to be an employee who wants to maximize their contribution and advance, as well as, a consultant who must be adept at engendering customer value using tools and experience. Today as an IT professional, I continue to competently use a variety of tools to promote customer value. However, technical skills are not enough; My career exposure has taught me a myriad of soft skills to effectively manage projects, facilitate meetings, present information, communicate verbally/in-writing, and lead teams of professionals. I now want to share my knowledge and experience with other professionals who seek to fortify their skills and sharpen their competitive advantage.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.