“Each day you are leading by example. Whether you realise it or not or whether it’s positive or negative, you are influencing those around you” - Rob Liano, Sales Trainer and Motivational Speaker To communicate effectively; to facilitate improving performance; and to negotiate positive outcomes with colleagues, customers and suppliers we need to influence others. Influencing is something we do every day and is particularly important in our professional lives as we seek ensure our work impacts the organisation positively. Negotiation is another skill we use every day – from agreeing what the kids can watch on their devices, to what to have for dinner, to the remit and timescale for an upcoming project, to contracting a systems upgrade, or planning the year-end process, and so on. Even applying for a new job is a negotiation around skills, requirements and their worth. In “Influencing and Negotiating” we look at developing your influencing skills and combining them with negotiation skills to improve your effectiveness at work. “Influencing and Negotiating” will help you improve your ability to influence others and to use that influence to create more successful outcomes in your negotiations. We hope you enjoy the course.