In a rapidly evolving job market, understanding the work behind a title is more critical than ever. This course introduces learners to the process of Job Analysis—a foundational HR function that connects staffing, training, performance management, and more. You'll explore how organizations systematically identify tasks, responsibilities, and the Knowledge, Skills, and Abilities (KSAs) needed for success in a role.

Through practical methods—both traditional and digital—you’ll learn how to gather job data, draft clear job descriptions and specifications, and align job roles with organizational goals. Whether you're new to HR or refreshing your skills, this course equips you with essential tools to make informed hiring and workforce decisions.