Learn about how constructive feedback is defined, the associated risks and benefits, how to navigate typical reactions and best practices to use when preparing for discussions.
This course introduces a modern, constructive approach to giving and receiving feedback in the workplace. Rather than framing feedback as simply positive or negative, you’ll learn how to use it as a powerful tool for growth and professional development. Emphasis is placed on the unique value of constructive feedback and how it supports continuous learning and performance improvement.
You’ll gain practical strategies for planning and delivering effective feedback conversations, including how to navigate challenges with clarity and empathy. A hands-on practice exercise is included to help you apply what you’ve learned and build confidence in real-world situations.
11 activities • 11 videos • duration: 59m
Certified Leadership & Career Coach | Human Resources Consultant | Facilitator
Michelle is the Founder of MetaCC Incorporated where she primarily functions as a Leadership & Career Coach as well as a Human Resources Consultant. She has over 20 years of experience working in both the private and public sectors. During this time, she has worked in a diverse range of industries. Michelle graduated from York University with a Honours Bachelor of Arts degree. She currently holds both the Certified Human Resources Leader (CHRL) and Associate Certified Coach (ACC) designations. Michelle also holds a number of certifications including a registered Mentor Coach on the International Coach Federation, Facilitator for Development Dimensions International (DDI), Birkman First Look (BFL) Reports and Neuro Linguistic Programming (NPL). Michelle also leads customized leadership coaching programs focused on the integration and development of professionals in the corporate sector. As part of these programs, Michelle partners with leaders to identify and effectively manage challenges related to effective leadership, attracting and retaining talent, developing high performers, engagement, total rewards and succession planning. Michelle is very passionate about learning at all levels. In addition to her Executive Coaching and Consulting practice, Michelle also develops and facilitates workshops focused on professional development. Michelle was also a former Community Producer and Host of the educational TV show, "Coaching for Today's Workplace" on Rogers TV (Peel Region). Outside of the corporate arena, Michelle also provides Life Coaching services to individuals, couples and families. Michelle is passionate about education and raising awareness through her work as a published author on the YourTango experts network where she writes about self development topics. She also enjoys facilitating workshops and sharing her expertise and learnings as a guest speaker. Learn more about Michelle by visiting her website at www.metacc.com
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
very informative; well presented
Good concepts.
The course refers to a PDF fillable file to use as a template, but I couldn't find a way to download it. That said, good information.
Well-organized presentation broken down into bite-size servings.
