Learn what accountability really means in business, along with best practices for managing managers when your goal is to improve accountability at all levels throughout the organization.

Managing managers poses unique challenges, especially when it comes to cultivating a culture of accountability. The leadership team of any organization sets the tone for accountability – the actions of leaders determine whether the supervisors they manage feel a sense of accountability themselves, as well as whether they hold their employees accountable.
As a department head, regional manager, executive, HR professional, business owner, or other professional who oversees or works closely with those who manage employees, the way you lead your direct reports will directly impact how they supervise their own teams. It will also define the overall leadership culture of your organization.
Attend this informative session and learn what accountability really means in the context of a business, along with best practices for managing managers when your goal is to improve accountability at all levels throughout the organization. Discover common myths about managing managers and how such perceptions can create barriers to accountability. Find out how to overcome these barriers and empower your direct reports to incorporate accountability into their teams for improved organizational results.
Key topics covered include:
The relationship between organizational leadership and accountability
Building a business case for accountability
4 common barriers to accountability and how to overcome them
6 keys to improving organizational accountability
Identifying – and applying! – the 4 W’s of accountability
Coaching managers and supervisors to hold team members accountable
How leaders set the stage for their direct reports to be successful

Mary Gormandy White, M.A., SHRM-SCP, SPHR, is Managing Director of MTI Business Solutions, a leading talent development firm. She works with clients throughout the United States, providing training and consulting services related to HR, management, leadership, workplace communication, teambuilding, Everything DiSC, Five Behaviors of a Cohesive Team, PXT Select, and more. Mary holds graduate and undergraduate degrees in Communication and her certifications include Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), Everything DiSC Certified Trainer/Accredited Workplace Facilitator, and PXT Select Certified Professional. Mary’s professional background includes extensive experience in management, HR, instructional design and communication. She is a frequent keynote speaker at conferences and association meetings nationwide.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.