Protect your organization and your people with a rigorous, fair, and legally defensible investigation process.
This course offers a practical, experience-driven guide to conducting workplace investigations. Through a candid conversation with a senior HR executive, learners gain insight into the full investigation lifecycle — from receiving an initial allegation to communicating findings and preventing retaliation. Drawing on real-world examples from a large multi-site healthcare organization, the course addresses how to document complaints, select and scope investigations, interview parties effectively, assess credibility, maintain confidentiality, and build the organizational culture that makes investigations more likely to succeed.
1 activity • 1 videos • duration: 57m
Motivational & Leadership Speaker
Adam Mendler is a nationally recognized authority on leadership, renowned for his unique ability to deliver perspective-shifting insights shaped by interviewing more than 500 of America’s most successful leaders. The creator and host of the top-rated business and leadership podcast Thirty Minute Mentors, Adam regularly elicits insights from America's top CEOs, founders, athletes, celebrities, and political and military leaders. A keynote speaker to businesses, universities, and non-profit organizations, Adam has written extensively on business and leadership, having authored more than 70 articles published in major media outlets including Forbes, Inc., and HuffPost. A Los Angeles native and lifelong Angels fan, Adam teaches graduate-level courses on leadership at UCLA, serves on the board of UCLA’s Master of Applied Statistics & Data Science program, is an emeritus member of USC’s Board of Governors, and is an advisor to numerous companies and leaders.
Senior Vice President, Human Resources
As Senior Vice President of Human Resources at Recovery Centers of America, Shelly plays a key role in shaping the organization’s workforce strategy. She leads talent acquisition efforts, provides strategic hiring insights, and oversees HR operations across corporate, inpatient, and outpatient teams. Additionally, she directs employee education, training, and development to cultivate a strong and engaged workforce. Before joining RCA, Shelly held senior leadership roles at Tower Health, managing HR systems for Phoenixville, Brandywine, and Chestnut Hill hospitals, as well as the Memorial Hospital of Salem County. With extensive experience in hospitals, physician practices, and ambulatory services, she has successfully led succession planning, training and development, compliance, policy management, compensation, onboarding, benefits administration, performance management, and fair hiring practices. Shelly holds a Bachelor of Science in Organizational Management from Wilmington University and a Master of Science in Human Resources Management from the Fox School of Business at Temple University. Passionate about addiction services, Shelly deeply values the dedication of RCA’s staff, who make it their mission every day to change lives. Her commitment to building high-performing teams ensures RCA continues to provide exceptional care while fostering a supportive and empowering workplace.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
