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Mastering Outlook 365 - Basics (2025)

There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool.

Created byBigger Brainsworkspace_premiumBest Instructor
BeginnerUpdated Jan 22, 2026

What You'll Learn

  • check_circleNavigate and customize the Ribbon and Quick Access Toolbar.
  • check_circleCustomize a view.
  • check_circleAdd and format message text.
  • check_circleSet delivery options.
  • check_circleAttach a file to an email or other Outlook items using multiple methods.
  • check_circleHandle incoming attachments.

About This Course

There’s more to Outlook than just email. Learn how to use the many features of Microsoft’s powerful productivity tool.

Few things have a greater impact on your productivity than how you use Outlook. Too many people waste time on unnecessary tasks when they could be taking advantage of the many features embedded in Outlook.

In this course, Microsoft expert Chip Reaves will show you how to customize Outlook to fit how you work, as well as shortcuts to streamline how you create, and manage messages. You’ll also learn tricks to help you schedule meetings and track responses, along with how to use your contacts effectively. Brush up on your Outlook skills so you can become more efficient using many of the tools Outlook has to offer.

Course Content

4 activities • 13 videos • duration: 1h 37m

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Getting Started3 videos • 1 quiz • 18 min
  • videocam01 - Getting Started
    Duration 1:44
  • videocam02 - Navigate Outlook
    Duration 9:07
  • videocam03 - Customize The Mail Window
    Duration 7:23
  • quizSection 1 Quiz
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Send and Receive Email6 videos • 1 quiz • 49 min
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Work with the Calendar2 videos • 1 quiz • 14 min
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Work with Contacts2 videos • 1 quiz • 14 min

Your Instructors

Bigger Brains

Powering Productivity, One Brain at a Time!

menu_book105 courses
star3,392 reviews

Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Chip Reaves

Founder of Bigger Brains

Bigger Brains Founder and President Chip Reaves is a serial entrepreneur who has started five successful IT companies. An Atlanta native, Chip began fixing computers for small businesses in the 1980s while studying Computer Science at Georgia Tech. Chip’s expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010 to the most current Microsoft 365. He has been interviewed on TV and other major media on topics related to small business technology and entrepreneurship, including ABC News, BusinessWeek TV, The Wall Street Journal, and The New York Times, and is a member of Jim Blasingame’s “Brain Trust” on SmallBusinessAdvocate.com and has taught a variety of courses both live and recorded.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

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Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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