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Negotiation Skills for Managers and Professionals

The Practical Skills You Need for Day-to-Day Negotiations at Work.

Created byMike Claytonworkspace_premiumBest Instructor
BeginnerUpdated Mar 23, 2025

What You'll Learn

  • check_circleLearn and deploy a fundamental negotiation process.
  • check_circleUnderstand and apply all the key negotiating concepts.
  • check_circleBuild a toolkit of essential tools for negotiators.
  • check_circleGain insights from the masters of negotiation.

About This Course

No matter what your role in business or public service, you are going to need to negotiate sometimes. And for many, this can be a daunting prospect!

This course has four sections that cover everything that you need to be able to negotiate confidently as a manager, supervisor, or business professional.

  • Section 1: The Basic Negotiation Process
  • Section 2: Key Concepts in Negotiation
  • Section 3: Tools for Negotiators
  • Section 4: Masters of Negotiation

To support the 29 video lectures (in four sections), there is a workbook containing suggested exercises for each lecture and a CPD record you can use to track your progress.

This course is created and delivered by Dr Mike Clayton, author of Kogan Page's 2025 best-seller, 'How to Negotiate.'

Course Content

4 activities • 29 videos • duration: 3h 25m

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The Basic Negotiation Process7 videos • 52 min
  • videocamThe Fundamental Model of Negotiation
    Duration 5:32
  • videocamThe Preparation Stage of Negotiation: How to Prepare
    Duration 12:15
  • videocamThe Opening Stage of Negotiation: What to Open With
    Duration 10:59
  • videocamThe Bargaining Stage of Negotiation
    Duration 11:05
  • videocamNegotiating Roles – Negotiation Teamwork
    Duration 4:21
  • videocamThe Closing Stage of Negotiation: How to Close the Deal
    Duration 5:32
  • videocamNegotiation Follow-up: What to do After the Deal is Done
    Duration 2:20
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Key Concepts in Negotiation9 videos • 1.1 hours
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Tools for Negotiators8 videos • 57 min
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Masters of Negotiation5 videos • 31 min

Your Instructor

Mike Clayton

Business Trainer, Author and Speaker

menu_book28 courses
star1,583 reviews

Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.9 out of 5
Student's Choice
80 reviews
  • MA
    Muhammad Khalid A.
    starstarstarstarstar

    Great details

  • BP
    BRIAN P.
    starstarstarstarstar

    Good course with many tips

  • EB
    Elena B.
    starstarstarstarstar

    Very informative. Loved it!

  • SC
    Stephen C.
    starstarstarstarstar

    I found this very interesting

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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