This comprehensive course led by seasoned CPA and expert Jennifer O'Neill delves into the multifaceted realm of Quality Management, particularly focusing on its significance within professional sectors like law, engineering, and accounting. As industries grapple with ever-evolving standards and compliance requirements, this course offers a deep dive into the intricacies of maintaining, evaluating, and improving quality management systems. Through an engaging dialogue with Chris Mines, participants will unravel the layers of quality management, exploring its implications, challenges, and the continuous evolution in response to economic trends and regulatory shifts.

Key Talking Points:

• Understanding Quality Management: An exploration of the concept of quality across various professions, highlighting the international push towards refined audit processes and the inherent challenges.
• Evolving Standards and Compliance: Navigating through the maze of constantly changing professional standards, the impact of new quality management standards, and the strategies for scalable compliance.
• Risk Assessment and Management: Delving into the risk assessment process as the cornerstone of quality management, understanding the unique risks in different firm structures from big four accounting firms to sole practitioners.
• Roles and Responsibilities in Quality Management: Discussing the integral roles within a firm for managing quality, from overseeing the system to executing monitoring and evaluation.
• Monitoring, Remediation, and Continuous Improvement: Unpacking the processes of monitoring and evaluating quality management systems, identifying deficiencies, and embedding a culture of continuous improvement.
• The Future of Quality Management: Anticipating the dynamic nature of quality management, staying ahead of potential changes, and preparing for upcoming standards and industry expectations.