This course will examine the concept of digital fluency.

Reaching the Untethered Modern Learner
Today's learners are different. They are mobile, distracted, and accustomed to getting information on demand — Netflix-style convenience, Uber-style immediacy, Airbnb-style access from anywhere. For learning and development professionals, this shift raises an urgent question: how do you reach people who are no longer tethered to a desk, a classroom, or a fixed schedule?
This course explores practical, low-barrier strategies for designing learning experiences that meet modern learners where they are. Drawing on expertise in digital fluency and mobile learning, the instructor examines how tools like YouTube, micro-learning, SMS messaging, and chatbots can be combined with insights from neuroscience to create learning that is engaging, accessible, and more likely to stick.
Whether you work in a large organization with security constraints or as an independent consultant, this course will challenge you to rethink your design assumptions and find new ways to deliver learning that is interactive, relevant, and built for how people actually consume information today.
Learning Objectives
By the end of this course, participants will be able to:

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.