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Readability in Business Writing

Learn seven strategies for composing user-friendly emails and documents.

Created byRyan Standil
IntermediateUpdated Jan 21, 2025
Readability in Business Writing

About This Course

In this webinar, you will learn about the ways that readers absorb information in the 21st century. Whether you are writing to your clients or your colleagues, it is guaranteed that they are juggling emails, instant messages, and social media. Therefore, your readers will prefer to receive correspondence that is easy for them to review.

This course will cover seven strategies to make your emails and documents user-friendly.

Upon course completion, you will be able to:

• Determine the optimal length for your sentences • Lay out information in an effective order • Acknowledge the limits of a reader’s working memory • Identify how a reader’s knowledge of your subject matter impacts his or her ability to absorb your writing • Choose whether to refer to individuals and corporations by their names or by other labels, such as “taxpayer”, “Opco”, “transferor”, etc.

Please note:

This webinar is the same as Section 4 of the instructor's longer course, titled Business Writing for Accountants.

Course Content

1 activity • 1 videos • duration: 58m

remove
Section 11 videos • 58 min
  • videocamReadability in Business Writing
    Duration 58:47

Your Instructor

Ryan Standil

menu_book13 courses
star854 reviews

Ryan Standil leads seminars about effective written communication. He is a regular speaker at accounting firms, law firms, corporations, and governmental agencies. Ryan attended Western University, in Canada, where he graduated from the Ivey Business School and the Faculty of Law. After graduating, Ryan worked at a law firm in Toronto, focusing on corporate and commercial matters. Today Ryan owns and operates a seminar company, called Write To Excite. Ryan’s mission is to help professionals grow their income by improving their writing. Ryan is a frequent contributor to the leading newspaper in Canada, The Globe and Mail. Unsurprisingly, his columns can be described as “writing about writing.” To read one of Ryan’s columns, please visit https://www.writetoexcite.com/globeandmail.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.6 out of 5
Student's Choice
55 reviews
  • JL
    John L.
    starstarstarstarstar

    What an excellent communicator! Excellent presentation! The only drawback is that I did not have access to the exercises that he referred to in the presentation. It was still extremely helpful and well worthwhile!

  • BC
    Binh C.
    starstarstarstarstar

    Good course in the fundamentals of writing.

  • KS
    Kathie S.
    starstarstarstarstar

    Really good course in its simplicity. The Game of Thrones example was excellent. It worked for me because I didn't watch (or read) Game of Thrones. Sorry if that's a spoiler for others.

  • JB
    Julie B.
    starstarstarstarstar

    Excellent!! This was a simply fantastic. Organized and laid out perfectly.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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