In this course you will learn how to: give positive feedback and why that’s important; give negative feedback that builds trust and increases collaboration; receive feedback.
This interactive course teaches practical techniques on how to:
We start by looking at the feedback definition, focus and effects. We continue by learning the simple 'formula' for giving positive feedback and how it helps build team trust and collaboration. We further explore how we can give and receive negative feedback that grows our relationships with others and helps us be successful.
The course includes role-plays and practical exercises that help you improve your communication skills, particularly in expressing what behaviours you would like to see repeated or changed.
This course is relevant to all audiences, as it teaches practical techniques to give feedback and improve communication in any environment. It is especially useful to anyone leading or managing a team, and looking to build their leadership and management skills, in order to build a 'dream team'. If you are a parent, this course is also very relevant for you.
Helping People Managers become Dream Bosses and build Dream Teams | Leadership Coaching | Team Coaching | Workshops | eLearning | TEDx Speaker | Ex Global Head of Learning & Development
Roxana Radulescu is the Founder and Chief Game-Changer of All Personal, a Canadian training, coaching and consulting company helping people managers and their teams boost communication, engagement and performance, for long-term thriving results. Unlike other people leadership programs that focus on top executives (most often too late in their leadership journey!), her programs are focused rather on mid-managers and their teams. Having worked in international Magic Circle law firms for 16 years and having led the firm-wide Learning & Development department for 8 years, Roxana started her consulting journey in 2017. She is an introverted TEDx Speaker, certified Learning & Development and HR practitioner, Master Coach, Team Coach, online & e-learning course designer & facilitator, podcast & live show host. Roxana has also designed and taught the Workplace Culture and Communication program at York University and College Boreal in Toronto. She is also an author of online courses and e-books on award-winning e-learning platforms!
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
