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Selling Skills for Professionals: Part 2 Making the Sale

In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client.

Created byRoss Maynard
BeginnerUpdated Sep 30, 2021
Selling Skills for Professionals: Part 2 Making the Sale

What You'll Learn

  • check_circleOn completion of the course, delegates will be able to:
  • check_circleDescribe a five-stage sales process for professional services
  • check_circleIdentify the core skillset needed for selling professional services
  • check_circleDeploy best practice when creating webinars to engage prospects
  • check_circleExplore a prospect’s current situation on an online video call
  • check_circleIdentify a prospect’s pain points and explore their root causes and impacts
  • check_circleCoach a prospect to visualise the future state they would like to get to be resolving the problems identified
  • check_circleHandle objections surfaced as the prospect moves towards closing the sale
  • check_circleUnderstand why people buy professional services, and why they don’t buy
  • check_circleReduce buyer’s remorse and plan to develop the client relationship after the sale

About This Course

Welcome to Selling Skills for Professionals: Part 2 Making the Sale.

In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail:

  1. Understand the current situation
  2. Surface the pain points
  3. Exploring the impacts of the pain points
  4. Shape the future state
  5. Close the sale

The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections.

Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements.

If you want to know how to sell professional services successfully, this is the course for you.

I hope you enjoy the course.

Course Content

6 activities • 19 videos • duration: 2h 19m

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Module 1: The Foundations for Selling Professional Services-Part14 videos • 29 min
  • videocamL1 The Purpose of Prospecting
    Duration 10:23
  • videocamL2 The Selling Professional Services Skillset
    Duration 6:34
  • videocamL3 Moving Beyond Prospecting
    Duration 8:09
  • videocamL4 Script for Webinar Follow Up Call
    Duration 4:43
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Module 2: Building a Case for the Sale-Part16 videos • 38 min
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Module 3: Closing the Sale-Part13 videos • 22 min
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Module 4: Evasion and Objections-Part14 videos • 31 min
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Module 5: After the Sale-Part12 videos • 16 min
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Quiz and Handout-Part11 quiz

Your Instructor

Ross Maynard

Business author and consultant, specialising in performance measurement and improvement

menu_book63 courses
star3,909 reviews

I am a Fellow of the Chartered Institute of Management Accountants in the UK and work as an author of business courses and a process improvement consultant. I have over 30 years' experience and live near Stirling in Scotland, with my wife, daughter and Cocker Spaniel. I aim to make my courses accessible and understandable. My courses focus on business topics including KPIs, performance measurement, approaches to business improvement, Agile and Lean. I hope you enjoy my courses.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.8 out of 5
Student's Choice
13 reviews

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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