KEY TAKEAWAYS Learn the hidden differences between live and virtual communication. learn how to build TRUST – in a virtual world. Practice the 6 most effective Virtual Communication habits - and how to develop them. Prepare your remarks- how to be effective and persuasive- virtually. Learn how to have a strong, effective “ virtual” voice. Use effective intonation and pacing with every message. Eliminate poor voice habits – such as a voice that is too high in pitch, too low in volume, or too breathy, “um” and “up” tone. Set your virtual stage – your environment, and how you look and feel changes your effectiveness