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Courses/Human Resources/Organizational Effectiveness

The Accidental Manager Problem. And How HR Fixes It

Master the HR strategies needed to rescue unprepared leaders, close the management skills gap, and transform your top performers into confident, highly capable managers.

Created byMatthew Wilkinson
BeginnerUpdated May 5, 2026
The Accidental Manager Problem. And How HR Fixes It

What You'll Learn

check_circleIdentify why new managers struggle and the business impact.
check_circleRecognize common early-stage leadership mistakes.
check_circleNavigate challenges when managing former peers.
check_circleDesign scalable, high-impact manager development programs.

About This Course

Most managers are promoted because they were good at their job—not because they were prepared to lead people.

The result is often inconsistent management, poor decision-making, and avoidable attrition.

This session explores one of the most common and costly organisational challenges and provides HR professionals with a practical blueprint for developing confident, capable managers at scale.

Your Instructor

Matthew Wilkinson
Matthew Wilkinson

Chief Learning Officer | AUTHENTIC LEARNING LTD

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Matthew helps leaders and managers get better every single day. He has over 20 years of experience building and leading learning teams globally, with a recent focus on scaling US tech companies. In the past, he has led learning teams at Finastra, FreeNow, Unity and SymphonyAI. He has designed and delivered global leadership programmes. He holds an MA in Professional Education from the University of London and a Post Graduate Diploma in Psychology of Organisational Change from Heriot-Watt University. Matthew is based in the south east of England.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

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Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.