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About this course

Selling is a big part of life. We engage in selling dozens of times a day – an idea, an opinion, a recommendation, a product or a service. However, many of us do so reluctantly. We struggle with the notion of having to sell. The cultural archetype of the pushy, dishonest used car salesperson comes to mind.

But selling is NOT about the art of persuasion. Rather, the best kind of selling or business development emerges naturally from your genuine interest in the person you are pitching to or hoping to work with. And, your sincere desire to be of use.

This program will give you a range of insights, strategies, and proven tools to help you pay attention better so you can get the meeting, earn the sale, and even better, create a deep, lasting, and reciprocal client relationship.

Field of Study: Communications and Marketing

What you will learn?
Gain a practical and repeatable sales process that is broken down into discrete steps
Understand the credibility hurdles to overcome so you can manage your progress better
Learn an array of credibility-building tools and techniques
Practice using tools and job aids that will help you at each step; e.g. Q-notes, KnoWonder, GPS
Gain confidence and skill that will help you build relationships in your work life and life
Skills Covered
SALESSALES PITCHCUSTOMER SERVICECLIENT SERVICEBUSINESS DEVELOPMENT
schedule
3 hours on-demand video
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Certificate of completion
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Beginner level
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No prerequisites
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No preparation required
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1 year access

US$129
US$349
-63%

verified 100% moneyback guarantee
If you cancel within 10 days and you’re not completely satisfied, we’ll give you all your money back. No questions asked.
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Browse course content
1 Quiz
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21 Video
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schedule
3 hours
Guide
Section 1. First Day of Class-Part1
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WATCH: Meet your teacher & his inspiration
4m 30s
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WATCH: Everyone sells
5m 24s
Section 2. Reframing: From selling to solving-Part1
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WATCH: Robin Hood
3m 47s
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WATCH: You've got mail
4m 9s
Section 3. Preparation: Developing your scripts-Part1
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WATCH: The 5 keys to effective sales scripts
10m 3s
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WATCH & JOURNAL: And this is how it's done...
3m 26s
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WATCH: When to use your scripts
6m 59s
Section 4. Preparation: What else to do before THE MEETING-Part1
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WATCH: Getting THE MEETING
7m 28s
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WATCH: What do you know & what do you wonder?
7m 50s
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WATCH: What does success look like?
7m 29s
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WATCH: Discover Q-notes
7m 12s
Section 5. Face-to-face: You had me at hello-Part1
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WATCH: Become a waiting room Jedi
5m 31s
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WATCH: Making small talk BIG
5m 28s
Section 6. Face-to-face: The conversation-Part1
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WATCH: The conversation in three acts
3m 13s
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WATCH: The conversation, Act I
6m 16s
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WATCH & SHARE: The conversation, Act II
9m 16s
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WATCH: The conversation, Act III
3m 13s
Section 7. After the meeting…-Part1
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WATCH: Debrief the process
6m 40s
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WATCH: Debrief the content
5m 48s
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WATCH: Occupy headspace
5m 51s
Section 8. The Last Day of Class-Part1
PLAY: Final Exam
15 questions
Section 9. The Last Day of Class-Part2
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WATCH: Congratulations!
1m 33s
Learn from the best
FliP University /INSTRUCTOR
Co-founders, FliP University

What if online learning was even better than in-person? At FliP University, we’ve taken the best of in-person workshops and put it online. Our content is pracademic, whimsical, transformative and thoroughly modern, at the forefront of organizational needs. It is based on research from cognitive neuroscience, creativity, social, organizational and positive psychology, learning theory, and clinical practice. You can have your cake and eat it too! Dr. Marc Hurwitz and Samantha Hurwitz are the co-founders of FliP U and co-authors of Leadership is Half the Story. In addition, we are proud to collaborate with BK Chan and Tim Hurson as adjunct professors of FliP U. Check out all our courses: • Be a leader people WANT to follow • Followership: The F-word that complements leadership • The Accidental Salesperson • Emotional Intelligence • Be a Better Ally • The Neuroscience of Work • Collaborative Decision Making • Make Question-asking Your Superpower