Master the AODA Customer Service Standard for Accessibility Compliance
This course offers in-depth knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Standard, equipping students with the necessary insights to ensure compliance and deliver exemplary service. Covering the purpose and application of AODA, defining designated public sector organizations, and detailing the requirements for providers of goods and services, this course promises a comprehensive understanding of accessibility standards in Ontario. By the end, students will be well-versed in developing accessible policies, managing assistive devices, and fulfilling training requirements for staff.Â
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This course is ideal for human resources professionals, compliance officers, and customer service managers looking to enhance their understanding of AODA standards. No prior knowledge of accessibility standards is required, making it accessible for newcomers.
Health & Safety for B2B
Established in 2015, SafeBizz Solutions specializes in crafting comprehensive Health & Safety training courses tailored for B2B enterprises. With a focus on delivering high-quality, practical, and up-to-date content, SafeBizz Solutions addresses the unique safety challenges faced by businesses across various industries. Our expert instructors bring decades of experience in occupational health and safety, ensuring that our courses not only meet regulatory standards but also empower businesses to create safer work environments. From hazard identification and risk assessment to emergency response planning and compliance training, SafeBizz Solutions provides a wide array of courses designed to enhance workplace safety and protect the well-being of employees. Trusted by hundreds of companies worldwide, SafeBizz Solutions is dedicated to fostering a culture of safety and continuous improvement in every organization we work with.
Accessibility and Compliance Specialist
Dr. Ava Campbell is an experienced Accessibility and Compliance Specialist with over 15 years in the field of accessibility standards and regulations. She has worked extensively with public and private sector organizations to implement and adhere to the Accessibility for Ontarians with Disabilities Act (AODA). Dr. Campbell holds a Ph.D. in Disability Studies and has been a keynote speaker at numerous international conferences on accessibility and inclusive practices.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
