Uncover how digital deception turns trust into a vulnerability, and gain the essential skills to detect impersonation, messaging scams, and relationship fraud.
Most modern fraud does not start with sophisticated hacking tools — it starts with human interaction. From impersonation scams and business email compromise to romance fraud and manipulative messaging, social engineering exploits trust, urgency, familiarity, and emotional pressure to influence behavior without raising suspicion.
In this engaging and practical session, Ashley Karr examines how social engineering tactics operate across digital communication channels including texts, emails, phone calls, social media, dating platforms, workplaces, and personal relationships. Attendees will learn how fraudsters strategically engineer trust and manipulate decision-making within environments designed for speed and constant responsiveness. The course also provides practical behavioral safeguards that help individuals and organizations reduce risk while maintaining normal communication habits in an increasingly connected world.
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2 activities • 1 videos • duration: 1h 10m

Human Factors Engineer, Fraud Prevention and Cybersecurity Strategist
I'm Ashley Karr, a principal designer and human factors researcher. I teach accessibility, trust and safety, and responsible AI to professionals in regulated fields, with courses that count toward continuing education credit. Start with my Cost of Convenience series. Get free first chapters of my book at havensmith.company/free
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