In a time when everything is measured, there is a rising expectation that training programs and learning initiatives have some degree of measurability as well.
Traditional business metrics—profit, production, marketing response rates—are nice and clean. People metrics can be messy. Yet, in a time when everything is measured, there is a rising expectation that training programs and learning initiatives have some degree of measurability as well.
Of course, there are already some approaches in place. At one end of the spectrum, we can capture immediate participant satisfaction as well as learning retention. However, these metrics are typically too disconnected from the context of “real work” to reveal the actual impact of your programs. At the other end of the spectrum, measurements such as increased productivity or better customer service, often don’t manifest until long after a program has wrapped, too late for them to be leveraged as practical business tools.
As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
