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Courses/Communication/Personal Communication

The Secret to Getting Through to Anyone

Learn how to navigate in situations where you are facing resistance.

Created byI4PL Billing
4.4
(277 reviews)
IntermediateUpdated Aug 26, 2020
The Secret to Getting Through to Anyone

What You'll Learn

check_circleDefine resistance and understand its impact on workplace communication.
check_circleUtilize neuroscience principles to foster trust and connection.
check_circleApply the persuasion cycle to influence decisions effectively.
check_circleIdentify and overcome listening filters to enhance communication.

About This Course

Learning how to get through to difficult people is one of the most common problems we face in the workplace and in life. We will discuss all types of situations involving resistance and how to apply the persuasion cycle to navigate in situations where you are facing resistance.

Your Instructor

I4PL Billing
I4PL Billing
menu_book97 courses
star1,644 reviews

As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.

Credit Information

Is this course eligible for my CPD requirements as a Canadian CPA?

Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.

Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.

What Students Are Saying

4.4
Student's Choice
277 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.