Whether you're a new manager or a seasoned vet, you’ll walk away with a clear action plan for managing a happy, top-performing team
What truly sets great managers apart? In this practical and inspiring course led by Melissa Guller—Head of Marketing Engagement at Teachable and a 5-star General Assembly instructor—you’ll uncover the key habits and skills that define exceptional leadership. Whether you’re stepping into your first management role or looking to refresh your leadership approach, this course will equip you with the tools to lead with confidence and empathy.
Through engaging lessons and real-world strategies, you’ll learn how to build trust, motivate your team, and handle tough conversations with ease. You’ll leave with a personalized action plan to create a positive, high-performing work environment where employees feel valued, supported, and excited to contribute. No fluff, no jargon—just practical steps to becoming the manager everyone wants to work for.
Head of Marketing Engagement at Teachable | Founder of Wit & Wire for Podcasters
“Melissa is one of the best managers I've ever had, if not the best. She is great at giving me the support I need to succeed in my role, as well as communicating the vision and needs of the company. Her management style allows me to drive my own projects and push the business forward." - Erik L, Marketing Automation Specialist, Direct Report Hi there! I’m Melissa, and I’m a manager on a mission. My goal is to clear the runway for great people to do great work, and I'm passionate about empowering others to succeed. I have a keen eye for problem solving and creating efficient, replicable systems, and I enjoy thinking creatively and trying new things to best support my clients and my team. Empathy and listening are my secret weapons, and I’ve become a go-to woman in every job I’ve held because I care not only about the right solution, but the right processes for the right people. I currently work as the Head of Marketing Engagement at Teachable, a tool that anyone can use to build and sell your own online courses and businesses. With our easy-to-use course creation platform, Teachable empowers passionate people all over the world to share their skills, knowledge, and expertise online – and make a living doing it! I'm also the founder of Wit & Wire, where I share resources for creators to expand their reach and their revenue through podcasting. At different points in my career I’ve managed budgets over $1M, project teams of 30+ people, change management programs across 4 offices, and 300 projects (events) in a single quarter. In addition to teaching Management courses, I also teach Excel and Data Analytics courses at General Assembly. I live in Brooklyn, NY and go out of my way to find the most unusual ice cream flavors in town. I'm always looking for both ice cream and book recommendations. (My current picks: Van Leeuwen and The Art of Gathering, respectively.) Learn more or get in touch at www.melissaguller.com or www.witandwire.com.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.
