Master the nonverbal cues that reveal what your stakeholders are really thinking - and how to project the confidence you need to succeed.

In the high-stakes environment of auditing, the most critical information is often communicated without a single word. This course explores the powerful role of nonverbal communication and body language in the audit process, focusing on how unspoken cues can reveal hidden truths, concealed risks, and potential deception. The curriculum delves into the psychology behind human behavior, examining micro-expressions, baseline behaviors, shifts in posture, and vocal nuances that frequently occur during audit interviews and client interactions. Through an in-depth analysis of real-world scenarios and behavioral principles, the course illustrates how subtle nonverbal signals can act as crucial red flags. It provides a comprehensive overview of how integrating body language awareness into standard auditing practices can lead to deeper insights, more targeted questioning, and a higher level of professional skepticism for overall audit success.

Audit Smarter, not Harder - with Elizabeth and Audie the Internal Otteror!
Elizabeth McDowell, CPA, CIA has over 20 years of audit experience and is the founder of Audit Forward, an innovative internal audit consulting and training firm. Elizabeth is passionate about advancing and advocating for the internal audit profession and was recognized as one of the 2023 Internal Audit Beacons by Richard Chambers. Elizabeth makes auditing and training fun (no, really!) with the help of her mascot, Audie the Internal Otteror. Elizabeth’s most recent industry experience was at Achieve, where she was Sr. Director, Audit Strategy; prior to that, she held internal audit leadership roles at Elevations Credit Union, Fidelity Investments, and Xcel Energy after first starting her career at Ernst & Young.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.