Everything you need to know to successfully understand and manage the multi-generational 21st century workplace—without the hype.

Ever felt frustrated by generational stereotypes or dismissed the relevance of age differences in the workplace? "Why Generations Matter" moves beyond common misconceptions to uncover the profound impact generational diversity truly holds.
Led by expert Jamie Notter, this course provides a clear, theory-backed framework for understanding generations, distinguishing genuine insights from fleeting hype. You will gain a deep appreciation for how historical forces shape collective values and individual worldviews. Specifically, you will learn to:
Transform frustration into powerful understanding. This course equips you to foster better conversations, cultivate a more engaging culture, and build a truly adaptable organization ready for the future of work.

Global keynote speaker – author and consultant – culture scientist.
Jamie is a speaker, author, consultant, and culture scientist who helps leaders uncover the genius inside their workplace cultures. With 30+ years of experience in conflict resolution, generations, and culture change, Jamie is also the author of four popular business books, including the award-winning Non Obvious Guide to Employee Engagement and his 2024 release, Culture Change Made Easy: See Your Hidden Workplace Patterns and Get Unstuck . He holds a Master’s in conflict resolution from George Mason and a certificate in Organization Development from Georgetown, where he has served as adjunct faculty.
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
Every course offered on LearnFormula is delivered by a qualified subject matter expert or learning organization, and advances learning objectives that are relevant to the responsibilities or professional competencies of Canadian CPAs. All activities on LearnFormula are quantifiable in terms of hours, and are also verifiable, in that users receive documented evidence of their attendance via a certificate of completion after finishing a course (and this certificate is stored by LearnFormula indefinitely). Nearly 100,000 Canadian CPAs successfully satisfy their CPD requirements via LearnFormula on an annual basis.