Discover the hidden drivers of top-talent turnover and master actionable HR strategies to stop the costly brain drain and retain your best performers.
Employee turnover is rarely a sudden event—it is usually the final step in a long process of disengagement, burnout, and declining motivation. For many organisations, the loss of high-performing employees comes at a significant hidden cost, including reduced productivity, loss of institutional knowledge, increased pressure on remaining staff, and weakened team performance. While many HR strategies focus on engagement initiatives and workplace perks, these approaches often fail to address the deeper structural and managerial drivers of retention.
This practical course provides HR professionals and people leaders with a modern, evidence-based framework for understanding why employees leave and what can be done to retain them. The session explores the real causes of disengagement, the critical role of managers in shaping employee experience, and the cultural and operational factors that influence retention outcomes. Participants will gain actionable strategies to identify retention risks early, strengthen leadership capability, and design workforce strategies that meaningfully improve engagement, performance, and long-term organisational stability.
Key Topics Discussed:
Top Presenter to Leadership and HR Executives
Street-wise from the Bronx, Don Phin has been an employment law attorney since 1983. He litigated cases for 17 years and then quit cold-turkey when he realized nobody wins a lawsuit. Since leaving litigation, Don has presented more than 600 times to executives in US and Canada. Don has created over 30 online training programs, including many for Learn Formula. Don was the founder and President of HR That Works, used by 3,500 companies, and acquired by ThinkHR in January of 2014. He worked there for two years as a V.P. Don has written seven books, including his most recent, The 40/ /40 Solution: Mastering Emotional Energy in Leadership and Sales. Don loves inspiring with his speaking and training. He has a thriving coaching practice, and on occasion, is asked to investigate challenging workplace problems. Don lives in sunny Juno Beach, Florida
Provincial regulators of CPAs in Canada do not require that independent providers of CPD be approved to offer courses. Instead, individual CPAs are responsible for assessing whether a CPD activity meets their requirements, and may take activities from any source provided those requirements are met.
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