About this course

As a first-time manager or new supervisor, you are probably looking for ways to improve your management skills and be a great team leader, so you can create highly engaged and empowered team members.

Whether you were promoted into a manager role internally or you are a first-time manager in a new workplace, this course will teach you how to take action and become a better leader.

You will be introduced to a set of management skills and techniques that every great leader owns. You will have the opportunity to learn how to communicate in an engaging and effective manner, to motivate people; and how work with different types of personalities. The goal is to show you can create an inspiring team environment.

After completing this course you will be able to find your managerial path, shape your work environment, motivate your team, face challenges with the utmost confidence, and most importantly, be the leader that your team will be happy to follow.

So it’s time to take the leap and dive into how to become a fantastic leader for your team.
This course is divided into six parts, each covering a number of topics associated with one certain aspect of people management. With this structure, the course can be used as a guideline for training new managers as well as a guide for more experienced managers.

Course Breakdown: Total 4 Parts and 14 Sections)

Part1: (Section1 – 4) Learn the Management skills like Supervision and management style, Managing meetings as a leader or manager, Managing your team and customers
Part2: (Section5 – 8) Learn the Operational skills like managing workloads, standards, staff or resourcing/manpower planning and resource management,
Part3: (Section9 – 11) Learn the Leadership skills like managing problems and making decisions. Managing people problems related to appraisal, grievance, and managing or influencing changes
Part4: (Section12 –15) Practice the managerial functions related to writing JD or managing the performance review process, develop your leadership competencies and continue a reading habit with a complete personalized activity workbook
Part5: (Section16) Case Study of First Time Managers guide. 20 Complete case study on different scenarios

What you will learn?
Learn how to develop great management skills and how to inspire your team to become highly engaged and empowered
Master communication techniques to build a trust-based relationship with your team and master the difference between being a great leader or merely a manager/supervisor of your team
Identify group culture and labels in your workplace and change them for your team’s benefit
Learn to give genuine and meaningful praise team members will appreciate
Identify personality types and master communication to build great relationships
Become a successful team leader without prior leadership experience
People, Setting Goals for self and others, Giving Positive workplace feedback, Conducting Focused Meeting that will encourage others, Delegate responsibilities. Communicate upwards effectively, keeping my manager informed, Coaching people to improve performance, Guiding team through Change, Communicating Clearly and sharing information
Skills Covered
4.5 hours on-demand video
Certificate of completion
Advanced level
No prerequisites
    Preparation required
  • An aspiration to become a better and more motivating leader/manager
1 year access


verified 100% moneyback guarantee
If you cancel within 10 days and you’re not completely satisfied, we’ll give you all your money back. No questions asked.
Training 2 or more people?

Get your team access to 3,169 top CPDFormula courses anytime, anywhere.

Browse course content
13 Video
4.5 hours
Section 1. Management Skills-Part1
Understanding Management
16m 57s
Managing Meetings
18m 32s
Managing Your Team
25m 9s
Managing Customers
19m 9s
Section 2. Operational Skills-Part1
Managing Workloads
10m 8s
Managing Standards
10m 41s
Managing Staff
26m 5s
Managing Resources
8m 27s
Section 3. Leadership Skills-Part1
Managing Problems and Making Decisions
20m 3s
Managing People Problems
26m 37s
Managing Change
24m 8s
Section 4. Coursework-Part1
23m 1s
25m 25s
Learn from the best
Abhisek Gupta / INSTRUCTOR
HR Leader, Author, Leadership & Management Coach, PM and OD

Summery Around 13 plus years of experience in Global (India, US, Europe and UK) HR Practice & Policies, Learning and Development, People Development, Analysis, Compensation and Payroll, Compliance, Resource Allocation/Planning, Recruitment, Organizational Development, Performance Management, Team building, HRMS, Incident-Workforce Management, Automation, CSR and Digital Marketing. Managed and delivered different sessions/seminars/workshop on Communication, Leadership, Process, Self-Management and Motivation in different Universities, Forums and Special groups. Handled Corporate HR, Learning – Development, Project Management and Digital Marketing role for multiple locations like In India, USA, Europe and UK India streamlining the processes. Author : UPSKILLING : Create a Learning Organization - An Amazon Best seller in Human Resource Books YATL: You Are The Leader - A complete guide and workbook for Leadership and Management Competency Development Academic Background : Alumni of Presidency College Kolkata WB, India. Masters in Management with Specialization in HR/PM and Master in System Management Post Graduate Diploma in Personal Management Certified Lead Auditor, Train the Trainer, Compliance Notable Engagement as a L&D Expert: 1. Guest Lecturer for Industry connect and Placement cell in Amity University, Brain ware University, University of Engineering and Management and Different Engineering Colleges of MAKUT like BBIT, BC Roy Engineering College, MCKV and Kolaghat Engineering College. Total more than 50 hours session with 2000 plus students 2. Member of the Board of Studies for Institute of Engineering and Management 3. Founder Member of HRGLF and active member of HR Shapers, HRFI and similar groups/forums 4. Participate in the final draft of training content for Apprentice under the National Skill Development Corporation through BOPT East, notable speaker in the east region session 5. Motivational Speaker, Whitepaper Contributor, Culture Manager, Leadership and Soft skill Trainer at a Global Level for the present organization